At the end of the day, managing a hotel always boils down to managing the "guest experience". To some, it is the most critical aspect of running a hotel. To Hostmark, it is an all-consuming process which allows us to help you deliver the premiere experience you desire for your guests. How do we do it? By focusing our attention on attracting, developing and retaining the best team possible for your hotel property.
By providing you with an entire human resource management solution, Hostmark Hospitality Group can help you craft a solution that has both your guests and your ROI in mind. At Hostmark, understanding your operational goals, as well as the needs of the associates who serve as your brand ambassadors, is our Job #1.
Across multiple franchises, varied geographies, and in properties ranging from A to Z, we're there for owners from day one. In doing so, we allow clients to escape from as much of the responsibility of property management as they desire. It's a “plug and play” solution that works.
- Advanced bench strength in executive management recruiting
- Progressive leadership, sales & management training programs
- Professional development & promotion from within Hostmark
- Certifications and affiliations with accredited institutions
- State-of-the-art performance management platform
- Proven Associate Recognition Programs, including ‘Make Your Mark’ and ‘Nobody Does It Better’
- Associate Council at each property
- Annual Associate Survey
- Payroll administration
- Full suite of Health, Dental, Retirement and Tuition Benefits