Intercontinental Chicago o’Hare

Rosemont, IL

After opening in the middle of a recession in 2008, this property was part of a Section 346 bankruptcy process in 2010. Just a few years later, Hostmark had turned the property completely around.

Distressed Asset

556 Rooms

Midwest Market

Major MSA Airport

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Challenges

  • Section 346 bankruptcy process in 2010

  • EBITDA of just over $2.1M prior to Hostmark management

  • Disjointed sales & marketing efforts resulted in poor RevPAR performance

 
 
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Strategy

  • Implement of Hostmark sales, marketing & revenue management processes

  • Revamp operations with a focus on improving guest satisfaction

  • Introduce unique F&B outlets to enhance the luxury guest experience

RevPar Increases

 

RESULTS

  • EBITDA increase of $2.3M in two years of Hostmark management

  • Top three in guest satisfaction scores across entire Intercontinental brand

  • First in occupancy and second in ADR per STR in the market set

  • Sale price in 2014 was nearly 2.5x higher than bid from Section 346 bankruptcy four years prior